![]() If you use firewalls on workstations & servers, ensure that the TCP ports used for database access are not already used by other services or blocked.īetter performance is achieved if you have a dedicated database server and another servers for file sharing, indexing and email.Īll Windows Servers with SMB sharing, Mac Servers with AFP sharing, Linux with Samba are supported.Īs a side note, if the customer wants to also run Exchange or a similar Email service on the file server, this may require a much more powerful hardware configuration or it may require a dedicated mail server machine.Ī typical file server will have 4Gb of RAM and 1Tb of diskspace, but the number of users and the volume of new documents added each month will define the diskspace needs.įast hard disks (10K-15K RPM) with SAS and RAID 1-5 or Fiber Channel configuration are recommended. ![]() Tune or disable heuristic engine if you can't get decent performance with the previous advices. ![]() Tune or disable the Internet Link scanner if web browsing performance is low.Tune or disable the Microsoft Office Antivirus plugin if performance is low.Tune or disable the network drives scanning from the workstation-based antivirus software.Exclude some or all files in the server directories (B, C, D) from both scanning and live protection.Exclude some or all files in the local directory (E) from both scanning and live protection.More information about Microsoft Office for Macintosh.Ĭrucial to the good performance and stability of the solutions on Windows is to set exceptions for Antivirus and Intrusion Detection software installed on workstations & servers in your organization (some changes may require approval from your IT security board): More information about Microsoft Office for Windows. ![]() Sometimes addins and templates are quarantined and desactivated by Office updates and need to be manually reactivated. Office performance can be influenced if addins, templates with macros are not digitally signed or located in untrusted directories. If you are under a valid Smartway CRM / SmartLex maintenance contract, please contact us to download the latest version of our Office plugin.Īs Windows Office and Mac Office are different software, not all features are supported across platforms. We still support this version but some features missing We support various Microsoft Office versions on both Windows and Mac Office RAM requirements of our software is between 64 and 128 Mb depending on the version and the system it is used on. We supply an optional PDF driver on Windows to allow our client software to generate Acrobat Documents. Please call us to assess requirements.Ĭlient software installers are provided for easy deployment with semi-automated update mechanisms.Īn optional client database software may be required from the database vendor to connect to the database server. Some products are only available on Windows, some only on Mac. Our core client software runs as a 32 bits executable on Windows and
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